Instant Responses
Respond within seconds, answer questions, and ensure every inquiry receives immediate attention.
BARB 2.0 / CONVERSATIONAL AGENT / API MCP APP
Turn conversations into growth
MEET BARB
Proactive by default
The customer-facing agent that owns relationships—proactively engage, understand intent, and get work done. Driving more revenue, better customer experiences, and stronger relationships.
HOW IT WORKS
One Agent.
Three Roles.
A single customer-facing agent that acquires new customers, grows every relationship, and keeps them coming back.
Acquire
Turn more inquiries into customers through instant responses, qualification, and proactive follow-up.
Retain
Build stronger relationships through conversations, proactive care, and understanding what they need.
Grow
Increase customer value through upsells, reactivation, reviews, referrals, and timely recommendations.
WHAT BARB DOES
Actions that drive growth.
Barb doesn't just respond-it qualifies, books, follows up, answers questions, finds opportunities, and keeps every relationship moving.
Quote Follow-ups
Automatically follow up on every quote until it's accepted, declined, or needs attention.
Appointment Management
Confirm appointments, reduce no-shows, handle rescheduling, and keep schedules running smoothly.
Payment Collection
Send timely payment reminders and recover outstanding invoices without awkward manual follow-ups.
Qualify Leads
Identify buying intent, gather key details, and prioritize opportunities before your team steps in.
Customer Onboarding
Guide new customers through every step, collecting information and sharing what's needed next.
Customer Reactivation
Reconnect with inactive customers using timely outreach that brings valuable relationships back.
Manage Customer Relationships
Stay connected with customers through proactive conversations that build trust and long-term loyalty.
WHY BARB
Built to own customer relationships.
Barb combines continuous learning, live business context, connected systems, and proactive decision-making to move every relationship forward.
01
Always Improving
Learns from every interaction, continuously improving conversations, timing, and business outcomes.
02
Connects Everything
Understands signals from your CRM, calendar, payments, website, and every connected system.
03
Talk to Barb
Give instructions naturally, provide live context, and let Barb handle the rest.
04
Relationship Heartbeat
Continuously checks every relationship, deciding what to do next and when to act.
GETTING STARTED
Start taking action in minutes.
Connect your CRM, customer events, and channels. Barb understands your business immediately, with no migration required.
API REQUESTPOST /v1/signal
{
"signal": "quote_sent",
"customer": "john@email.com",
"source": "HubSpot",
"take_action": true
}
BUILD YOUR STACK
Works with the tools you already use.
Connect your CRM, customer signals, communication channels, and developer tools. Barb fits into your business without replacing your existing stack.
CRM
Connect HubSpot, Salesforce, GoHighLevel, Pipedrive and more.
Customer Signals
Product usage, payments, emails, forms, calendars, and custom events.
Communication
WhatsApp, Email, SMS, Voice, LinkedIn and future channels.
AI Installation
Install Barb with AI or use our SDK, API, and native integrations.
ENTERPRISE
Never miss an opportunity.
From local businesses to enterprise teams, Barb provides the reliability, control, and transparency needed for customer operations at scale.
Human Approval
Review important actions before Barb sends them.
Complete Audit Trail
Every decision, message, and action is fully traceable.
Private by Default
Your customer data stays isolated and never trains other businesses.
Enterprise Ready
Built for millions of relationships with enterprise-grade reliability.